Program Management Professional (PgMP) — Question 172

You are the program manager for the SRQ Program. You have rejected several change requests for the program scope. What must you do with the rejected change requests?

Answer options

• A. Communicate why the change request was rejected and record the results in the lessons learned documentation for your program.
• B. Inform the stakeholders that their change requests have been rejected.
• C. Communicate the change request status to the stakeholders and record the results of the change request in the change register.
• D. Inform the stakeholders why their change requests have been rejected.

Correct answer: C

Explanation

The correct answer is C because it emphasizes the importance of communicating the change request status to stakeholders and properly documenting it in the change register for future reference. Option A, while documenting lessons learned is valuable, does not specifically mention updating the change register. Option B only informs stakeholders of rejection without further details, and option D lacks the formal documentation aspect.