Program Management Professional (PgMP) — Question 166

Based on its board's mandate, an organization drafts a new business strategy to meet future challenges, put the business on track, and meet growth expectations.
Key to this are upgrading the IT infrastructure and strategic direction to transition the computing platform from onsite to cloud-based, thereby optimizing costs, and providing scalability, performance and high availability.
How should the program manager use the program mission statement to engage program stakeholders?

Answer options

• A. Publish the program mission statement and interact with operational managers and stakeholders to ensure that programs receive appropriate operational support.
• B. Review, capture and document the organization's current state, its new strategic direction, and how the program will support its mission
• C. Incorporate the names of key stakeholders and their respective influence, power, and authority into the program mission statement.
• D. Update the program mission statement to address strategic business goals, and the influence of stakeholders' interests, concerns, and expectations.

Correct answer: D

Explanation

The correct answer, D, is right because updating the program mission statement to align with strategic business goals ensures that stakeholders' interests and concerns are addressed, fostering engagement. Options A and B focus more on operational support and current state documentation, which do not directly engage stakeholders in the mission's strategic alignment. Option C, while it acknowledges stakeholders, does not prioritize their interests in relation to strategic goals.