Program Management Professional (PgMP) — Question 162

A global enterprise resource planning (ERP) program's scope includes designing and building a global template. Plans include a pilot implementation project to validate the template, to be followed by several rollout projects. During the build of the global template, a new government regulation mandates implementation of a goods and services tax (GST).
What should the program manager update?

Answer options

• A. Program communications management plan
• B. Benefits management plan
• C. Stakeholder engagement plan
• D. Benefits transition plan

Correct answer: B

Explanation

The program manager should update the Benefits management plan because the introduction of GST will impact the financial benefits expected from the ERP implementation. The other options, while important, do not directly address the financial implications of the new regulation on the program's benefits.