Program Management Professional (PgMP) — Question 160

Communication is large percentage of program execution as the program manager must communicate with the appropriate stakeholders. In larger programs face- to-face communication is not always possible. When emails are used what verbal aspect of communication is lost?

Answer options

• A. Barriers
• B. Noise
• C. Nonverbal
• D. Paralingual

Correct answer: D

Explanation

The correct answer is D, as paralingual elements include tone, pitch, and inflection, which are absent in written communication like emails. Options A and B refer to obstacles and distractions in communication rather than specific verbal nuances. Option C, while related to communication, pertains to body language, which is also not conveyed in emails.