Program Management Professional (PgMP) — Question 16

The program manager leads a medical billing system integration program for company A, a health services provider. Company A acquires smaller company X, which delivers health services strategically aligned with company A.
Company X uses a different billing approach than company A. Company A's chief information officer (CIO) seeks counsel on which solution would be the better option moving forward, requesting the program manager's assistance.
How should the program manager respond to the CIO's request?

Answer options

• A. Document the resources required to implement the recommended solution and demonstrate how this solution will save the company money.
• B. Find similar examples of the preferred approach and ask the project teams to document why the preferred approach is better
• C. Gather the costs and benefits associated with each option and recommend the appropriate solution defining why the selected approach is better.
• D. Conduct a thorough stakeholder analysis and develop a program management plan to implement the appropriate solution for both companies.

Correct answer: A

Explanation

The correct answer is A because it focuses on resource documentation and cost savings, which are critical for gaining CIO approval. Options B and C lack the financial emphasis needed for decision-making, while D is too broad and does not directly address the CIO's request for a preferred solution.