Program Management Professional (PgMP) — Question 131

A program manager evaluates conflicting stakeholder demands associated with cost, schedule, and intended benefits. The implementation team has a strong interest in cost and schedule, and a limited interest in the benefits being produced. The client is only focused on benefits.
Which of the following actions should the program manager take?

Answer options

• A. Focus on the internal stakeholders to ensure cost and schedule objectives are achieved.
• B. Balance stakeholder needs through the use of trade-offs among the stakeholder groups.
• C. Focus on the external stakeholders to ensure the intended benefits are achieved.
• D. Conduct a stakeholder meeting to allow everyone to state their priorities.

Correct answer: B

Explanation

The correct answer is B because balancing stakeholder needs through trade-offs allows for a compromise between the competing interests of costs, schedules, and benefits. Option A is incorrect as it ignores the client's focus on benefits, while C focuses solely on external stakeholders, neglecting internal concerns. Option D, while inclusive, does not provide a clear strategy for addressing the conflicting priorities.