Program Management Professional (PgMP) — Question 125

You are the program manager of the BHG Program. One of the projects in your program will be using new materials that are somewhat untested. You are worried that there may be delays and waste because the project team is unaware of how to accurately use these materials. You elect to send the people that will be using the new materials through training on how to complete their project work. You also allow them to purchase some of the materials to experiment on their use before the actual project work is to be done. You want to ensure that mistakes do not enter into the project. What type of action have you provided in this scenario?

Answer options

• A. This is an example of a preventive action.
• B. This is an example of team development.
• C. This is an example of quality assurance.
• D. This is an example of a corrective action.

Correct answer: A

Explanation

The correct answer is A, as preventive actions are taken to eliminate the possibility of an issue before it occurs. By training the team and allowing them to experiment with the materials, you are proactively addressing potential problems. Options B, C, and D do not apply here, as they refer to different concepts: team development focuses on enhancing team skills, quality assurance ensures standards are met, and corrective actions are taken after a problem has already occurred.