Certified Associate in Project Management (CAPM) — Question 92

A project team has completed the first iteration and the testing manager approved the test report, indicating that the acceptance criteria have been met. The manager of the business unit that will use the new product is asking for additional functionality before approving the rollout for their team.

What should the project manager do next?

Answer options

• A. Escalate this issue to the project management office (PMO).
• B. Reschedule the rollout to include the new requirements.
• C. Escalate this issue to the project sponsor.
• D. Reschedule the rollout to start with another business unit.

Correct answer: C

Explanation

The correct action is to escalate the issue to the project sponsor, as they are responsible for making decisions regarding project scope and budget. The other options do not directly address the need for approval from the project sponsor, which is essential before making any changes to the project plan.