Certified Associate in Project Management (CAPM) — Question 90

During the execution of a predicted project, the need for a new product feature has been proposed by the customer. What should the project manager do next?

Answer options

• A. Accept the customer's request and continue with elicitation of the new product features.
• B. Decline any request by the customer and continue the project as initially planned.
• C. Investigate the possibility of using the management reserve to pay for the extra hours the team will need to work.
• D. Investigate the effect that such an integration will have on the project plan and propose a change request.

Correct answer: D

Explanation

The correct answer is D because it is essential to assess the implications of the proposed feature on the existing project plan before making any decisions. Options A and B do not account for the necessary evaluation of project impacts, while option C focuses on funding without addressing the need for a formal change request process.