Certified Associate in Project Management (CAPM) — Question 6

A project manager is searching for solutions that bring some degree of satisfaction to all parties in order to temporarily resolve a conflict. What conflict management technique is described in this situation?

Answer options

• A. Withdraw/avoid
• B. Smooth/accommodate
• C. Collaborate/problem solve
• D. Compromise/reconcile

Correct answer: D

Explanation

The correct answer is D, as compromising involves finding a middle ground that satisfies all parties to some extent. Options A and B focus on avoidance or accommodating one party, which does not address the conflict effectively, while C emphasizes collaboration, which may not be a temporary solution.