Certified Associate in Project Management (CAPM) — Question 57

How does planning for prevention costs assist in meeting stakeholder needs and expectations, while still providing required performance and reliability?

Answer options

• A. It details product or service failures experienced by the customer
• B. It clarifies the costs associated with assessing the quality of the product or service
• C. It accounts for costs used to avoid poor quality in the product or service
• D. It communicates product or service failures discovered by the project team

Correct answer: C

Explanation

The correct answer, C, highlights the proactive approach of budgeting for prevention costs to ensure high quality, directly aligning with stakeholder expectations. Options A and D focus on failures rather than prevention, while B pertains to quality assessment costs, which do not directly address the prevention aspect.