Certified Associate in Project Management (CAPM) — Question 473

How should a project manager plan communications for a project which has uncertain requirements?

Answer options

• A. Include stakeholders in project meetings and reviews, use frequent checkpoints, and co-locate team members only.
• B. Invite customers to sprint planning and retrospective meetings, update the team quickly and on a daily basis, and use official communication channels.
• C. Adopt social networking to engage stakeholders, issue frequent and short messages, and use informal communication channels.
• D. Adopt a strong change control board process, establish focal points for main subjects, and promote formal and transparent communication.

Correct answer: A

Explanation

Option A is the correct choice because it emphasizes the importance of stakeholder involvement and regular communication, which is critical when project requirements are uncertain. Options B and C focus on specific meetings and informal channels that may not provide the structured communication needed. Option D, while promoting formal communication, lacks the emphasis on stakeholder engagement and regular interactions necessary for managing uncertainty.