Certified Associate in Project Management (CAPM) — Question 322

Which action should the project manager take after the team finishes executing the scope?

Answer options

• A. Verify the deliverables to ensure that they are correct and meet the customer's satisfaction.
• B. Accept all the deliverables and deliver them to the customer for final acceptance.
• C. Conduct a joint session with the customer, change the deliverables, and then request approval.
• D. Check that all change requests were implemented and release deliverables to the customer.

Correct answer: A

Explanation

The correct answer, A, emphasizes the importance of verifying that the deliverables meet the required standards and satisfy the customer. Option B is incorrect because acceptance should only occur after verification. Option C introduces unnecessary changes before approval, which is not standard procedure. Option D focuses on change requests but overlooks the critical step of verifying deliverables.