Certified Associate in Project Management (CAPM) — Question 260
A conflict has occurred resulting from what the customer sees as missed requirements. Which of the following should be referred to address the problem?
Answer options
- A. Structured walkthrough
- B. Traceability matrix
- C. Work breakdown structure (WBS)
- D. Functional testing results
Correct answer: B
Explanation
The Traceability matrix is the correct answer because it helps track the relationship between requirements and their corresponding deliverables, allowing for clear identification of any missed requirements. The other options, while useful in different contexts, do not specifically address the issue of validating whether all customer requirements have been met.