Certified Associate in Project Management (CAPM) — Question 166

A project manager engages a highly specialized resource who is in a different location and cannot join the regular team meetings. This is leading to delays in productivity.

How can the project manager assist the team to resolve the issue?

Answer options

• A. Request the new resource be relocated with the rest of the team and document a change request for the project.
• B. Ask the team to identify possible options to resolve the issue with minimal impact to the new resource.
• C. Log this issue in the issue log and escalate it to the management team, asking them to replace the new team member.
• D. Consult the communications management plan to review available options, such as special virtual meetings, with the new resource.

Correct answer: D

Explanation

The correct answer is D because consulting the communications management plan allows the project manager to consider alternative communication methods, such as virtual meetings, to include the specialized resource. Options A and C involve relocating or replacing the resource, which may not be feasible or necessary. Option B, while proactive, does not utilize the structured approach that the communications management plan offers.