Certified Associate in Project Management (CAPM) — Question 102

A business analyst is evaluating solutions against the expected results and logging defects along the way. The next task is to analyze the discrepancies prior to facilitating a go/no-go decision.

Which technique should be used as a starting point to uncover problem areas?

Answer options

• A. Cost-benefit analysis
• B. Feasibility analysis
• C. Opportunity analysis
• D. Elicitation

Correct answer: D

Explanation

Elicitation is the correct technique as it involves gathering requirements and understanding stakeholder needs, which can help identify discrepancies. The other options, such as cost-benefit analysis, feasibility analysis, and opportunity analysis, focus more on evaluating solutions rather than uncovering specific problem areas.