Certified Pega Decisioning Consultant v8.0 — Question 52

A mobile company wants to introduce new data plans to target students. As a strategy designer, you create new data plan offers.
Which offer attribute do you need to set to make the offer available in the contact center?

Answer options

• A. Evidence
• B. KeyCode
• C. Channel
• D. Active

Correct answer: D

Explanation

The correct answer is 'Active' because an offer must be active to be available in the contact center for customer representatives to access it. The other options, such as Evidence, KeyCode, and Channel, pertain to different aspects of offer configuration and do not directly affect the availability of the offer in the contact center.