Certified Pega Decisioning Consultant v8.0 — Question 19

U+ Bank has launched a new credit card for all customers with a premium bank account. As a Strategy Designer, you need to create propositions that involve the full customer life cycle: marketing, sales, and service.
Which two valid propositions do you create? (Choose Two)

Answer options

• A. Credit card number
• B. Credit card status
• C. No annual fee
• D. Address change

Correct answer: B, D

Explanation

The correct options, B (Credit card status) and D (Address change), are directly related to managing customer interactions throughout their lifecycle. Option A (Credit card number) is more of a static detail and does not encompass customer engagement, while option C (No annual fee) is a feature and does not relate to the ongoing service or support aspects.