Certified Pega Business Architect (PCBA) v8.7 — Question 8

Which scenario is a use case for the Wait step?

Answer options

• A. An agent needs to send a confirmation email to an insured customer after they complete a form.
• B. The customer cannot complete an application for a checking account until a bank representative reviews their credit report.
• C. The customer needs to log in to their account before receiving a membership discount on an online purchase.
• D. A payroll user cannot process a salary increase until the department manager approves the increase.

Correct answer: D

Explanation

The correct answer is D because the Wait step is used to pause a process until a specific condition is met—in this case, waiting for the department manager's approval. Options A, B, and C describe scenarios that do not involve a dependency on approval or review before proceeding, making them unsuitable for the Wait step.