Certified Pega Business Architect (CPBA) v7.3 — Question 16

When processing an auto accident claim, the system requires three approvals: Approval from the adjuster who inspected the car, approval from the medical administrator who provided medical care to the insured, and approval from the insurance agent who verified the claim.
How do you implement this requirement so each approver can work independently?

Answer options

• A. Create three assignments and route to the appropriate approver.
• B. Create an approval step with cascading approval.
• C. Route to a workbasket where all three roles have access.
• D. Create business logic to route to the different approvers.

Correct answer: B

Explanation

The correct answer is B because cascading approval allows for each approver to review and approve independently while maintaining the workflow. Option A would require sequential approval, which does not allow for independence. Option C may lead to confusion as all approvers see the same task, and option D lacks the structure needed for independent approvals.