Oracle Financials Cloud: General Ledger 2017 Implementation Essentials — Question 27

Identify three activities that you can perform from the Collections Dashboard. (Choose three.)

Answer options

• A. Verify Customer Payments.
• B. Assign a Collector to a delinquent customer.
• C. View the Total Amount Due for delinquent customers.
• D. Record an activity to create a task or tasks to follow up on a delinquent customer.
• E. Update the work status of a work item for a delinquent customer.

Correct answer: B, D, E

Explanation

The correct answers B, D, and E relate to assigning responsibilities, logging activities, and updating statuses, all of which are essential for managing delinquent accounts. Option A, verifying payments, and option C, viewing totals, do not align with the active management tasks available in the Collections Dashboard.