Oracle Field Service Cloud Service 2016 Implementation Specialist — Question 28

Your company is using Order Management Cloud to capture orders, and has integrated with a legacy inventory application for order fulfillment. A fulfillment request needs to be aggregated and sent to an external inventory application.
What step would you perform to aggregate the request?

Answer options

• A. Create a new custom task by using the Shipment Task Layer.
• B. Create a new custom task by using the Fulfillment Task Layer.
• C. Create a new custom task by using the Supply Task Layer.
• D. Configure a fulfillment task routing rule with aggregation criteria based on time limit or total number of lines.

Correct answer: D

Explanation

The correct answer is D because configuring a fulfillment task routing rule with aggregation criteria allows for efficient grouping of requests based on specific parameters. The other options suggest creating new tasks, which do not directly address the need to aggregate requests for sending to the external inventory application.