Oracle Service Cloud Technical Consultant 2016 — Question 8

After the completion of the performance document, the employees profile is updated. The HR user wants to be able to identify the source of the ratings that appear in the employees profile.
Which object helps a user distinguish between the source of the ratings?

Answer options

• A. Content Section
• B. Content Type
• C. Instance Qualifier
• D. Content Item
• E. Content Library

Correct answer: B

Explanation

The correct answer is B, Content Type, as it specifies the category or classification of the ratings source that appears in the employee's profile. The other options do not provide a direct link to the classification of rating sources, making them unsuitable for this requirement.