Oracle Service Cloud Technical Consultant 2016 — Question 6

Identify two correct statements for Goal Plan setup.

Answer options

• A. Long-term goals can only be created within long-term goal plans and cannot exist across goal plans.
• B. The performance document attached to a Goal Plan decides the Goal Plan inclusion in a performance document.
• C. The review period attached to a Goal Plan restricts the user from creating long-term goals.
• D. Goal Plan dates are defaulted from review period dates.
• E. The start and end dates of a Goal Plan have to be within the review period.

Correct answer: B, E

Explanation

Option B is correct because the performance document does indeed dictate the inclusion of the Goal Plan within it. Option E is also accurate as it specifies that the Goal Plan's dates must align with the review period. The other options either misrepresent the relationship between goals and plans or present incorrect restrictions.