Oracle Service Cloud Technical Consultant 2016 — Question 5

The Department Manager has created an organization goal "Improve Organization Sales". The goal is assigned to all the workers who fall under the organization hierarchy. The goal-setting process is competed across the organization. At the midpoint of the goal period, the Department Manager would like to know if the workers in his or her organization are achieving the goals that are aligned to the organization’s goal "Improve Organization Sales".
How can the manager see the desired information?

Answer options

• A. Create a new dashboard report on the My Goals page.
• B. Create a new dashboard report on the Organization Goals page.
• C. View the Goal Alignment Summary report.
• D. View the Goal Progress Summary report.
• E. View either the Goal Alignment Summary report or the Goal Progress Summary report.

Correct answer: D

Explanation

The correct answer is D because the Goal Progress Summary report provides specific insights into how well the workers are progressing towards the set goals. The other options either provide less relevant information or do not focus specifically on progress towards the goals, making them less suitable for the manager's needs.