NetApp Certified Data Administrator (NCDA) – BlueXP — Question 21

After completing a technology refresh, you need to schedule a knowledge transfer with a customer. The customer asks you to address a number of topics during the meeting.
In this scenario, which two topics would be appropriate to address? (Choose two.)

Answer options

• A. performing database application data migrations
• B. logging the customer support calls
• C. accessing internal NetApp KB articles
• D. registering for access to the NetApp Support site

Correct answer: A, D

Explanation

Topics A and D are relevant as they directly relate to the technical aspects of the system and the customer's ability to manage support effectively. Option B is not suitable because logging support calls is more about tracking issues rather than knowledge transfer, while option C, although informative, does not pertain to immediate operational knowledge that would benefit the customer.