Microsoft Power Platform App Maker — Question 95

A company creates multiple cases in Microsoft Dataverse each day with a status of New.

For all cases with a status of New, the system must send an email to the customer and then change the status to In Process.

You need to create a Microsoft Power Automate cloud flow to automatically send the email.

What should you do?

Answer options

• A. Trigger the flow on a schedule and then configure the flow to use the Filter array data operation to get a list of cases and send email to each from inside a loop.
• B. Trigger the flow when the case is created and then configure the flow to send the email.
• C. Trigger the flow when the case is updated and then configure the flow to send the email.
• D. Trigger the flow on a schedule and then configure the flow to use Dataverse List rows action to query cases and inside a loop use a Condition action to determine which cases to send emails to.

Correct answer: D

Explanation

The correct answer is D because it effectively queries the cases based on their status and ensures that emails are sent to the appropriate customers in a controlled manner. Option A does not directly address the requirement to change the status after sending the email, while B and C do not trigger the flow based on the correct conditions for existing New cases.