Troubleshooting Microsoft Teams — Question 11

You manage a company's Microsoft Teams environment.
Members of a team cannot send emails to a channel's email address.
You need to determine the cause of the issue.
What are two possible causes? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

Answer options

• A. The email has more than 10 file attachments.
• B. The channel's associated SharePoint folder was renamed.
• C. The channel email address is part of a distribution list.
• D. Email integration is not enabled.
• E. The email contains more than 25 inline images.

Correct answer: B, D

Explanation

Option B is correct because if the associated SharePoint folder is renamed, it can disrupt the email flow to the channel. Option D is also correct since if email integration is not enabled, members will not be able to send emails to the channel. Options A, C, and E are incorrect as they do not directly affect the ability to send emails to a channel's email address.