Collaboration Communications Systems Engineer — Question 32

You have a Microsoft Teams Phone deployment.

You need to provide two users with the ability to share a single phone number for inbound and outbound calling.

What are two ways to achieve the goal? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Answer options

Correct answer: C, E

Explanation

The correct answers are C and E because call queues allow multiple users to share a single phone number for incoming calls, while call delegation enables one user to manage calls on behalf of another. The other options do not provide a complete solution for sharing a phone number between two users.