Collaboration Communications Systems Engineer — Question 31

You have a Microsoft Teams Phone deployment that is used in the United States.

You need to ensure that emergency calls placed to 9911 are routed to 911 and flagged appropriately.

What should you configure?

Answer options

• A. an emergency call routing policy
• B. an outbound PSTN number translation rule
• C. a dial plan normalization rule
• D. an emergency calling policy

Correct answer: C

Explanation

The correct answer is C, as a dial plan normalization rule specifically allows for the translation of dialed numbers to the correct format, ensuring that 9911 is interpreted as 911. The other options do not directly address the need to normalize the dialing format for emergency calls.