Microsoft Teams Voice Engineer — Question 22

Your company has a Microsoft Teams Phone deployment.
You plan to deploy auto attendants and call queues.
The support desk requires that its auto attendant be able to forward calls after hours to local mobile phone numbers.
You need to identify which licenses to assign to auto-attendant. The solution must minimize costs.
Which two licenses should you identify? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

Answer options

• A. Microsoft 365 Phone System
• B. Microsoft 365 Domestic Calling Plan
• C. Microsoft 365 Phone System - Virtual User
• D. Office 365 E3
• E. Microsoft 365 E5
• F. Microsoft 365 Domestic and International Calling Plan

Correct answer: B, C

Explanation

The correct licenses to assign are the Microsoft 365 Domestic Calling Plan (B) and the Microsoft 365 Phone System - Virtual User (C). The Domestic Calling Plan allows for forwarding calls to local mobile numbers, while the Phone System - Virtual User license is a cost-effective solution for auto attendants that do not require a dedicated user license.