Managing Microsoft Teams — Question 130

You have a Teams Phone deployment.

You discover that the Teams client cannot receive PSTN calls but can receive Teams calls.

You need to ensure that the Teams client can receive both PSTN and Teams calls.

What should you configure in the Teams client?

Answer options

• A. Manage call group
• B. Redirect external phone calls
• C. Manage delegates
• D. Forward all calls

Correct answer: B

Explanation

Option B, 'Redirect external phone calls', is the correct choice because it specifically addresses the need to enable the Teams client to receive PSTN calls. The other options do not pertain to enabling the reception of PSTN calls; managing call groups, delegates, or forwarding all calls does not directly resolve the issue of PSTN call reception.