Troubleshooting Microsoft Exchange Online — Question 13

A company uses Exchange Online.
A user named User1 receives a notification that their mailbox is full.
You verify that User1’s mailbox size is 49.8 GB.
You need to increase the maximum size of User1’s mailbox to 99 GB.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

Answer options

• A. Run the Get-MsolSubscription cmdlet.
• B. Run the Set-Mailbox cmdlet.
• C. Assign an Exchange Online Plan 2 license to User1.
• D. Assign an Exchange Online Plan 1 license to User1.

Correct answer: C

Explanation

The correct answer is C because assigning an Exchange Online Plan 2 license to User1 allows for a larger mailbox size limit, specifically up to 100 GB. The other options, A and B, do not directly increase the mailbox size, while D provides a license that does not support the increased size requirement.