Microsoft Dynamics 365 for Retail (legacy) — Question 14

You plan to configure the Retail catalog approval workflow to send notifications to users when specific triggers occur.
You need to send a notification to workflow users when specific conditions occur.
For which two scenarios can you trigger a notification? Each correct answer presents a complete solution.

Answer options

• A. A workflow instance is completed.
• B. A workflow instance stops because of warning.
• C. A workflow instance stops because of unrecoverable error.
• D. A workflow instance is cancelled.

Correct answer: A, C

Explanation

The correct answers, A and C, indicate scenarios where significant changes in the workflow's state occur that warrant user notifications. A completed instance signals successful completion, while an unrecoverable error indicates a critical failure, both of which are important for users to be informed about. Options B and D do not represent scenarios that typically require notifications; a warning may not necessitate immediate user awareness, and cancellation does not imply a critical workflow event.