Microsoft Dynamics 365 for Customer Service (legacy) — Question 8

You have a Microsoft Dynamics 365 environment. You implement Field Service. You need to check the work order instructions in the Field Service mobile app.
Which tab on the work order contains instructions?

Answer options

• A. Incidents
• B. Other
• C. Info
• D. Booking

Correct answer: A

Explanation

The correct answer is A, Incidents, as this tab specifically provides the detailed instructions related to work orders in the Field Service mobile app. The other options, B (Other), C (Info), and D (Booking), do not contain the work order instructions, making them incorrect choices.