Microsoft Dynamics 365 for Customer Service (legacy) — Question 6

You need to provide quick ad-hoc analysis of data from within the Microsoft Dynamics 365 environment.
Which Export to Excel option should you use?

Answer options

• A. Excel Online
• B. Static worksheet
• C. Dynamic worksheet
• D. Dynamic pivot table

Correct answer: D

Explanation

The Dynamic pivot table option allows users to create interactive reports that can be adjusted based on the data being analyzed, making it ideal for ad-hoc analysis. The other options, while useful for other scenarios, do not provide the same level of interactivity and flexibility needed for quick analytics.