Microsoft Dynamics 365 for Customer Service (legacy) — Question 1

You implement the Unified Service Desk (USO). You plan to implement actions and replacement parameters.
Which three symbols are valid replacement keys?
Each correct answer presents a complete solution.

Answer options

• A. A
• B. -
• C. +
• D. $
• E. ~

Correct answer: A, D, E

Explanation

The correct answers are A, D, and E because these symbols are defined as valid replacement keys in the context of Unified Service Desk configurations. Options B and C are incorrect as they do not represent recognized replacement keys in this framework.