Microsoft Dynamics 365 Customization and Configuration (legacy) — Question 41

You create a business rule for the Case entity and set the scope to Case.
Which action will cause the business rule to run?

Answer options

• A. The form loads.
• B. An asynchronous workflow updates the record.
• C. An asynchronous workflow creates a record.
• D. The record is saved.

Correct answer: A

Explanation

The correct answer is A, as business rules with a scope set to Case are triggered when the form loads. Options B and C involve asynchronous workflows that do not activate business rules, while option D, saving the record, does not apply to the specific scope of the form loading.