Microsoft Dynamics 365 Fundamentals (CRM) — Question 95

A company plans to use Microsoft Power Platform.

The company requires a solution that includes contact, account, lead, and opportunity tables.

You need to recommend a solution.

Which two apps should the company use? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Answer options

• A. Microsoft Power Apps
• B. Power Automate
• C. Dynamics 365 Sales
• D. Dynamics 365 Customer Service

Correct answer: A, C

Explanation

Microsoft Power Apps is essential for creating custom applications that can utilize the required tables, while Dynamics 365 Sales specifically focuses on managing sales-related data including leads and opportunities. Power Automate is used for automating workflows and Dynamics 365 Customer Service is tailored for customer support, making them less suitable for this specific requirement.