Microsoft Dynamics 365 Fundamentals (CRM) — Question 44

You work for a job placement agency that uses Dynamics 365 Project Operations.
A client needs an expert plumber to handle an emergency situation at their office.
You need to identify an expert plumber for the client.
What are two possible ways to achieve this goal?
Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

Answer options

• A. Open the Resource Manager Dashboard and filter Role Utilization by the term expert plumber.
• B. Open the client's project Gantt chart and filter by the term expert plumber.
• C. Open the Resource Utilization board and filter by the term expert plumber.
• D. Open the Schedule board and filter by the term expert plumber.

Correct answer: C, D

Explanation

The correct answers are C and D because both the Resource Utilization board and the Schedule board allow you to filter resources by specific roles, such as expert plumber, making it easier to identify suitable candidates. Options A and B are incorrect as they do not provide the necessary filtering capabilities for finding a plumber in this context.