Microsoft Dynamics 365 Fundamentals (CRM) — Question 182

A company wants to be able to give quotes to customers from their parts list.
You need to recommend a solution for the company.
What should you recommend?

Answer options

• A. Dynamics 356 Customer Insights
• B. Dynamics 365 Sales
• C. Dynamics 365 Marketing
• D. Dynamics 365 Human Resources

Correct answer: B

Explanation

The correct answer is B, Dynamics 365 Sales, as it is specifically designed to manage customer relationships and sales processes, including quoting. Options A, C, and D focus on customer insights, marketing strategies, and human resources, which do not directly support the quoting functionality needed by the company.