Microsoft Dynamics 365 Fundamentals (CRM) — Question 180

You need a product that can display customer information from multiple sources in silos.

Which product should you select?

Answer options

• A. Dynamics 365 Customer Insights - Journeys
• B. Dynamics 365 Customer Insights - Data
• C. Dynamics 365 Customer Voice
• D. Dynamics 365 Sales

Correct answer: B

Explanation

The correct answer is B, Dynamics 365 Customer Insights - Data, since it is designed to aggregate customer information from multiple sources. The other options focus on specific functions like journey mapping or sales, but do not primarily serve the purpose of consolidating data from various silos.