Microsoft Dynamics 365 Fundamentals (CRM) — Question 100

A company uses leads and opportunities to track potential sales.

Salespeople have a difficult time determining prioritizing opportunities.

You need to ensure opportunities are categorized to ensure sales efficiency.

Which feature should you implement?

Answer options

• A. Sales forecast
• B. Price calculation
• C. Predictive opportunity scoring
• D. Kanban view

Correct answer: C

Explanation

The correct answer is C, Predictive opportunity scoring, as it helps prioritize opportunities based on their likelihood to convert into sales, improving efficiency. Options A and D do not directly assist in categorizing opportunities for prioritization, while B focuses on pricing rather than opportunity management.