Microsoft Dynamics 365 Fundamentals (legacy) — Question 35

You need to enter leads in Dynamics 365 Sales.
Which two applications can you use to achieve the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

Answer options

• A. Dynamics 365 Commerce
• B. emails
• C. CSV files
• D. Dynamics 365 Customer Insights

Correct answer: B, C

Explanation

The options B (emails) and C (CSV files) are correct because both can be used to input leads into Dynamics 365 Sales effectively. Options A and D are not applicable for entering leads directly into Dynamics 365 Sales.