Microsoft Dynamics 365 Fundamentals — Question 31

This question requires that you evaluate the underlined text to determine whether it is correct.
A user who can access records in Dynamics 365 for Customer Service Hub is able to access the same records in the mobile app automatically.
Review the underlined text. If it makes the statement correct, select "No change is needed". If the statement is incorrect, select the answer choice that makes the statement correct.

Answer options

• A. No change is needed
• B. if the user's security role includes the Dynamics 365 for mobile privilege
• C. and the records can be edited
• D. but the records are read-only

Correct answer: B

Explanation

The correct answer is B because access to records in the mobile app depends on the user's security role and whether it includes the necessary privileges. Answers A, C, and D do not address the conditions under which a user can access records in the mobile app, making them incorrect.