Microsoft Dynamics 365 + Power Platform Solution Architect (legacy) — Question 22

A company uses a checklist to ensure that salespeople are following the same steps when qualifying a lead and that proper handoff is followed when a salesperson goes on vacation.
You need to recommend a solution that will incorporate this checklist.
What should you recommend?

Answer options

Correct answer: D

Explanation

Microsoft Forms Pro is the most suitable option as it allows for the creation of checklists and surveys that can be used to ensure consistency in the lead qualification process. The other options, while useful for various purposes, do not specifically focus on checklist integration in a way that supports the described scenario.