Microsoft Dynamics 365 Finance — Question 87

A company plans to implement Dynamics 365 Finance. The company manages a high volume of customers.

The finance team wants to enable the following capabilities for each set of customers:

• Create sales budgets.
• Generate trade statistics such as weekly sales.
• Define ledger posting.
• Define terms of payment.

You need to select functionality that defines clusters of customers.

Which configuration should you select?

Answer options

• A. Customer groups
• B. Customer payment terms
• C. Customer posting profiles
• D. Customer sales agreements

Correct answer: A

Explanation

The correct answer is A, Customer groups, as it allows for the categorization of customers into clusters based on shared characteristics. The other options, while related to customer management, do not specifically address the need to define clusters of customers, making them unsuitable for this requirement.