Microsoft Dynamics 365 Core Finance and Operations — Question 97

You are a Dynamics 365 Finance system administrator.

A user is reporting an issue with the Sales Order form. The UI for the form is not loading properly, and there are some performance issues. The object was working fine until the most recent update release. The who personalized this form is using Microsoft Edge. No other users are reporting issues.

You need to resolve the issue.

What should you do?

Answer options

• A. Reset all the usage data for the user.
• B. Switch to Microsoft Edge instead of Internet Explorer 11.
• C. Reimport and compile the AOT object causing issues.
• D. Rebuild the system indexes.

Correct answer: A

Explanation

The correct answer is A because clearing all usage data can resolve UI and performance issues related to user-specific settings after an update. Options B, C, and D are not applicable in this context since the problem is linked to user-specific data rather than the browser choice or the AOT object itself.