Microsoft Dynamics 365 Core Finance and Operations — Question 2

A company implements Dynamics 365 Finance.
The company wants to utilize Case management to track project issues and risks and associate them to the projects. Project managers will be responsible for managing the new cases.
You need to configure the system.
What should you do?

Answer options

• A. Create case category security roles named Issue and Risk and assign them to the Project managers duty.
• B. Create case activities for Issue and Risk
• C. Create parent case categories named Issue and Risk
• D. Create case subcategories named Issue and Risk

Correct answer: D

Explanation

The correct answer is D because creating case subcategories allows for finer classification under the main case categories, facilitating better organization of project issues and risks. Options A and C focus on roles and parent categories, which do not directly help in tracking specific issues and risks, and option B does not address the need for categorizing cases.