Microsoft Dynamics 365 Field Service — Question 70

Your company is implementing a new CRM system. They have selected Microsoft Dynamics 365 Field Service because of its flexibility.

During the basic training sessions, you need to train the field service team on how work orders are created.

What are three out-of-the-box ways to create work orders? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Answer options

• A. from a purchase order
• B. from the Dynamics 365 Field Service mobile app
• C. from an asset
• D. from a case record
• E. from an agreement

Correct answer: B, D, E

Explanation

The correct options, B, D, and E, represent standard methods for creating work orders in Microsoft Dynamics 365 Field Service. Option B allows creation through the mobile app, D allows it from a case record, and E allows it through an agreement. Options A and C are not valid methods for creating work orders in this context.